Star Track Express — Point Of Interest in Mackay

Reviews of Star Track Express

• Jesus

  Added 2016.08.14

  Apart from the one lovely woman who delivers to us quite regularly and I cannot fault, all other aspects of this company are atrocious. I deal with this company on a corporate level, almost every working day, and these people are the worst to deal with. I have had packages returned to our suppliers because the 'labels had to be re-written'... WHAT?!? it made it from Sydney to Mackay. Why the hell send it back?! On top of that, (apart from the one woman who is always delivering to us) the rest of the people who deliver to us (two men in particular) are rude and inconsiderate. Whilst staff are serving customers, they rudely push in and interrupt our transactions to dump their deliveries on our front desk (despite we have a designated desk out the back for them to leave their deliveries which they most certainly would know about) and hand their scanners over for a signature, and don't even ask, and barely say anything other than 'name?' then leave. You guys seriously need to clean up your entire business.
• James

  Added 2016.03.12

  Would rate this courier a 0 if possible. Tracking says on-board at 11:00am, still no delivery by 17:00. Tracking now says returned to depot as business closed. Not it wasn't....Call to the 13 number says driver ran out of time! Was to be delivered less than 3 blocks from their depot. How can Star Track keep these people as their distributor!
• Julian

  Added 2015.11.05

  I literally saw him put the card and drove off. Didn't bother knocking on the door
• Adrian

  Added 2014.04.24

  Was told it would be delivered today and have now just found out they have handed parcel over to Aust Post. Apparently they don't deliver to Marian. What a waste of a day!!!! 0 star rating. unfortunately I've had to click on the star to post. Bad service and bad incorrect communication and information given.
• Diego

  Added 2013.10.16

  3 days late after being lost . Onboard with driver since 11am and still a no show going to have to wait for Monday now.
• Blake

  Added 2013.07.10

  Drivers are too lazy to knock on your door and will just leave a card on the mailbox!